Macmillan Publishers is a global trade publishing company operating in over 70 countries, with imprints in the United States, Germany, the United Kingdom, Australia, South Africa, and India.
Macmillan Intranet Redesign
Macmillan had an outdated company intranet that didn’t reflect the companies goals. The new redesigned intranet would be the organizational center of the company. The goal was to provide easy access for all employees to find company information, resources, and tools.
The site is used by over 500 employees across 15 publishers and 34 imprints.
UX Design & Research
System Administration
Requirement Gathering
Information Architecture
Wireframing
Prototyping
System Analyst
Previous intranet design
We began our research by meeting with employees across the company to get an understanding of the variety of user communities. Next, we conducted user surveys to gain knowledge around pain points and areas of improvement. In addition, we held card sorting workshops to understand how employees categorized information to improve the Information Architecture of the site.
User Communities across Macmillan. 34 Imprints & 12 Shared Service Departments
User Communities across Macmillan. 34 Imprints & 12 Shared Service Departments